We’ve all attended those meeting that seem to go off on tangents and cover everything under the sun — other than the meeting agenda. So why do some meetings go off without a hitch and others don’t? It all comes down to proper planning before the meeting, and having the right tactics during the meeting.
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It’s a good question, and everyone has probably been guilty of lame last slides. For example, it’s easy to simply put “Thanks!” on the last slide. But this kind of slide doesn’t add anything to your presentation.
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Angry or frustrated customers often resort to a strategy known as “baiting,” in which they try to elicit a strong emotional response from you. For example, an impatient customer might march up to your counter and fume, “I’ve been waiting for 30 minutes! What’s the hold-up? You all are so lazy!” This customer is not only trying to let off steam, he’s also hoping to get your attention and force you to see things his way.
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Continuing-education classes and seminars are great ways to encourage employee growth. Unfortunately, with budgetary restraints, these are not always feasible options. Another less expensive way you can help your employees gain more knowledge in their specialized fields is to establish a resource library someplace in your workplace.
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If your mouse has a wheel, you probably use it to scroll up and down through lengthy worksheets. You may not realize that you can also use it to change the zoom percentage for your view of the worksheet.
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