As a supervisor, part of your role is to play mediator between quarreling teammates. While it’s easy to choose sides and assume one party is in the wrong, you’re supposed to be diplomatic and take both sides into account.
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Bulleted text can deter learning. If you’d like to make over your presentations so that they don’t have bulleted text, the first step is to remove bullets. You’ll end up with block text, which you can then pair up with a photo, a chart, or a diagram.
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Because you’re such a great customer service representative, there will probably come a time when one of your customers will want to reward you with a cash tip. Even though it can be tough to resist, accepting the tip may be a really bad idea.
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Arguments will inevitably occur in the workplace — but are you ready to handle them? Here are three steps you can use to defuse the situation safely.
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Clicking through a hierarchy of folders to open a frequently-used document can become a tedious chore. File folders are convenient places to organize and store all of your Word documents. But, desktop shortcuts are your best bet when you want to access frequently used documents in a flash. In addition, we’ll show you how to create a shortcut that opens more than one document.
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