Before the advent of PowerPoint slideshows, you could add handwritten notes to your printed transparency slides during your presentation to illustrate your point or emphasize your text. PowerPoint integrated that technology as well, but few presenters take advantage of it.
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Customers love to pass on stories about the terrible service they’ve received. Warning: Don’t be their horror story!
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So you’ve just gotten the promotion you were after and now you find yourself managing people who used to be your peers. How can you take on this new role successfully?
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When you’re building formulas, don’t let Excel’s order of operations trip you up with inaccurate results.
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If you aren’t used to working with someone who has a disability, you may feel uncertain of how you should behave. The good news is that you don’t need to behave any differently than you would when helping any customer.
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