Posted on April 30th, 2010 by Eli Journals
It happens to every customer service representative: A customer calls with a concern or new order, and after you’ve finished the conversation, he still wants to chat. You want to be nice, but you’ve got mountains of work to do.
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Posted on April 28th, 2010 by Eli Journals
If you’ve grown weary interviewing applicants and you’re not finding any with aspiring success stories to share, perhaps it’s not the candidate. Maybe you’re simply not asking the right questions.
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Posted on April 26th, 2010 by Eli Journals
Inserting digital photos is an effective technique to add personality to your PowerPoint presentations, but you might not have the budget for a high-end digital camera. If you want digital images without spending hundreds of dollars, consider these alternatives.
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Posted on April 23rd, 2010 by Eli Journals
A primary part of your job is being your company’s “face” and “voice”. Because you’re the person customers will deal with the most, you set the tone for your company. So go the extra mile and follow these tips to project a positive image for your company.
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Posted on April 21st, 2010 by Eli Journals
What can you do to encourage your employees to speak to one another face-to-face more often? Try breaking down the physical barriers in your office to allow everyone that important in-person contact every day.
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