Your government agency or call center may be monitoring calls for “quality assurance or training purposes,” as the recording says. But you’ll encounter callers who don’t want their call recorded for privacy reasons. What can you do if you encounter such resistance?
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There aren’t options only for mothers during a pregnancy anymore, but for fathers as well. If you’re expecting, you can also learn the options of paternity leave as the father of a newborn.
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If you’re like most people, you find arrows and other navigational objects an eyesore. Good news: Like all AutoShapes, you can make arrows in PowerPoint semi-transparent; it’s an effect that can set the arrows, or the objects they point to, apart from the rest of the slide content.
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Transferring calls can be a sticky moment in any phone transaction. But you can put your customers at ease with transfers by trying the following tips from business etiquette expert Lydia Ramsey, author of Manners That Sell — Adding the Polish That Builds Profits.
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Balancing between classes and work can also be a difficult task that you will have to master as a returning student. Here are some things to consider when deciding whether to go back for your degree.
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