You needn’t remain stuck with the default Times New Roman 12-point font and the default margin settings for new documents. Instead, make new documents open with your personally-selected font type and size, and with the margin settings that you want.
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As you strive to understand your customers’ needs, keep in mind that there is often a difference between what a customer says and what she really means. Reading between the lines and interpreting these hidden messages correctly is essential for effective customer service.
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Even the most rule-loving employee will wilt under a controlling supervisor who micro-manages every project or idea. But your controlling nature could be your best friend.
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When an Excel formula relies on many other cells to calculate its result, it can be challenging to troubleshoot errors. Instead of using the Formula Auditing toolbar, which itself can be confusing, you can quickly pinpoint precedent and dependent cells using shortcut keys.
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You’ll put forth a lot of effort trying to please your dissatisfied customers, but but don’t forget to give special treatment to the happy ones too!
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