While you’re busy managing your own team the rest of your organization carries on business as usual. But do you really know what that is?

Schedule some time to mingle with other employees and find out who they are and what their departments are up to.

Then, encourage your own employees to do the same. When you and your team get to know more about what each department in your organization is responsible for, you can all serve your customers better. You might even find that your team can innovate better when they know what resources are available.

For example: Your company has a graphic design team that produces collateral for your organization. Today one of your team’s sales reps spoke with a potential customer who asked if you provide custom design services. Your graphic design department might not do that currently, but if you know what your customer’s needs are and what resources you have available, your team might be able to create a new avenue of revenue for your organization.

So take time to mingle and find out what other teams in your organization are up to. You never know what resources you may have available to strengthen your own team.

Filed under: Management Minute