Do you often wonder what your coworkers are thinking? The best kind of work environment encourages open communication.

If your coworkers don’t tend to say what’s on their minds, try the following to get them to open up:

• Listen to their complaints. You and your coworkers are on the front line of your company, so you are usually the first ones to notice when something is wrong. Stay alert to your coworkers’ concerns and problems.
• Keep an open-door policy. Let your coworkers know that you are trustworthy and that they can come to you when they need to vent or need help with a problem. Earn their trust by never breaking a coworkers confidence or spreading rumors in the office.
• Put concerns out in the open. If there is a problem, let everyone brainstorm to find a solution. Be an active participant in the brainstorming.

Filed under: Management Minute