As a customer service rep, you probably spend most of your day at your desk. As a result, you must keep your body healthy through effective ergonomics.
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Schedule some time to mingle with other employees and find out who they are and what their departments are up to. Then, encourage your own employees to do the same.
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The majority of your slides probably use text, so you have plenty of opportunities to use it to add visual interest to your presentation. WordArt is an option, and you can kick it up a notch with AutoShapes and unique coloring techniques.
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Sometimes just being mindful of what sorts of phrases touch a nerve — and knowing what to say instead — makes the difference between a positive customer experience and a disgruntled customer.
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Do you often wonder what your coworkers are thinking? The best kind of work environment encourages open communication. If your coworkers don’t tend to say what’s on their minds, try the following to get them to open up.
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