MICROSOFT OFFICE TUTOR: Hide a distracting PowerPoint mouse pointer with a quick keyboard shortcut

Although the mouse pointer can come in handy for navigating through your slideshow, sometimes it detracts from the intended effect of a slide.

CUSTOMER SERVICE CORNER: 5 tips for a more democratic workplace

Democratic workplaces are part of the most successful companies today because they enable an innovative and collaborative environment. You can help your workplace become more democratic with these tips from Traci Fenton, founder and CEO of WorldBlu, Inc.

MANAGEMENT MINUTE: Got a presentation coming up? Dress for success!

One of the best ways to connect with your audience and deliver the best presentation possible is to dress properly.

MICROSOFT OFFICE TUTOR: Have Word verify a specific number of spaces between sentences (2002/2003/2004/2007)

Word’s Spelling And Grammar check can help you keep your sentence spacing consistent, no matter which standard your company uses.

CUSTOMER SERVICE CORNER: Provide great service to customers of all ages

When you’re servicing your customers, remember that there are things you can do especially for senior citizens to make their service experience a great one.