CUSTOMER SERVICE CORNER: 5 tips for a more democratic workplace

democratic-workplaceDemocratic workplaces are part of the most successful companies today because they enable an innovative and collaborative environment.

You can help your workplace become more democratic with these tips from Traci Fenton, founder and CEO of WorldBlu, Inc.

 

  1. “Get naked,” Fenton says. Before you start unzipping your pants, what Fenton really means is that you should be as open and honest with your coworkers as possible. Get rid of your own hidden agenda and share your secrets. You’ll strengthen your relationships with your coworkers and they’ll feel like they can trust you.
  2. “Have a conversation,” suggests Fenton. During times of crisis, or when your department is down and out, silence can be one of your biggest enemies. Engage in conversation with your coworkers and encourage them to speak up about the issues at hand. You may all be able to come up with solutions.
  3. “Loathe rankism,” warns Fenton. Cliques are a dysfunctional characteristic of many companies. Lose your mentality of only speaking or fraternizing with certain people. Treat all of your coworkers the same: with respect and dignity.
  4. “Understand the meaning of life,” says Fenton. Know what vision you have for your life and assess whether or not your job is helping you achieve that vision. If it isn’t, it’s time to change jobs. Staying in a place that makes you unhappy has a negative affect on your coworkers.
  5. “Point fingers, but in a good way,” Fenton says. This isn’t about blame, it’s about you being responsible for your own work and making your coworkers responsible for their work. When you hold yourself and others accountable for actions, you lose the negativity of the blame game and get a friendlier, more efficient work environment.
http://www.officeskillssociety.com/wp-content/plugins/sociofluid/images/digg_32.png http://www.officeskillssociety.com/wp-content/plugins/sociofluid/images/reddit_32.png http://www.officeskillssociety.com/wp-content/plugins/sociofluid/images/stumbleupon_32.png http://www.officeskillssociety.com/wp-content/plugins/sociofluid/images/delicious_32.png http://www.officeskillssociety.com/wp-content/plugins/sociofluid/images/technorati_32.png http://www.officeskillssociety.com/wp-content/plugins/sociofluid/images/google_32.png http://www.officeskillssociety.com/wp-content/plugins/sociofluid/images/myspace_32.png http://www.officeskillssociety.com/wp-content/plugins/sociofluid/images/facebook_32.png http://www.officeskillssociety.com/wp-content/plugins/sociofluid/images/twitter_32.png

Leave a Reply