MICROSOFT OFFICE TUTOR: You don’t need x-ray specs to select transparent PowerPoint objects with ease (2000/2002/2003/2004)

Transparency helps you create complex and attractive slides but you may have trouble selecting a transparent object when you need to edit it.

CUSTOMER SERVICE CORNER: 4 negotiation tips for a successful deal

Before you seal the deal with your next customer, you might find yourself in a bartering situation. Use these four tips to ensure your negotiating efforts are successful.

MANAGEMENT MINUTE: Guide your workers to a job well done

Letting your workers know how well (or not so well) they’re doing their jobs isn’t just part of your job. Informing them of what they’re doing right and where they need improvement gives them guidance.