Some parts of a customer service-related job–while crucial–can be dull and rote. But there are ways you can inject fun into almost any mundane task. Business coach Brook Montagna offers some suggestions.

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The goals you’ve set aren’t as important as the plan you’ve made to achieve them. Success coach Deborah Battersby offers this three-step approach to accomplishing your objectives.

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Excel isn’t meant for extensive text. The application’s primary purpose involves data analysis and calculations. But if you do want to include some text in your Excel spreadsheet, you can indent a cell’s text.

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