CUSTOMER SERVICE CORNER: Prioritize tasks with the two-minute rule

Your to-do list doesn’t have to dominate your day. Each time a new task pops up, you can quickly prioritize it simply by estimating how long the task will take.

SPECIAL FEATURE: Microsoft plans to move its Office suite into the virtual world

Today, Microsoft announced its plan to partner Office 2010 with web-based Office applications — referred to as Office Web Apps.

MANAGEMENT MINUTE: Why your motivation methods aren’t working

People’s motivations change over time — what was a goal six months ago may be just a memory today. Supervisors must tailor their motivational feedback to the employee’s individual needs.

MICROSOFT OFFICE TUTOR: Remember upcoming Excel work with a reminder from Outlook (2000/2002/2003)

Have you ever wanted to create a Microsoft Outlook task to remind you to do something with an Excel workbook? You could switch to Outlook, open a task form, and create the task item. However, there’s an easier way to create a task from Excel.

CUSTOMER SERVICE CORNER: Use stellar service to boost online sales

Your web-based business won’t flourish if your customers aren’t confident that their purchase will be safe and secure.