MICROSOFT OFFICE TUTOR: 2 ways to hide the PowerPoint sound icon from view (2000/2002/2003/2004/2007)

Once you insert a sound file, there’s another icon on the slide to clutter up an otherwise streamlined vision. Rather than struggle to find a good location for the icon that represents the automatically playing sound file, get it off your slide with one of two simple methods.
Method 1: Drag and drop
You can easily remove [...]

CUSTOMER SERVICE CORNER: Use press releases to grab new customers

Press releases may seem like a dying art, but they can be your best tool for attracting attention.
Reality: Many editors and writers rely on press releases to know what businesses are doing, as well as to save on time spent searching for information about a company’s newest initiatives, explains Meryl K. Evans, a publicity and client-management [...]

MANAGEMENT MINUTE: Give speeches they’ll never forget

As a supervisor, you need to lead and inspire your employees — and the way you speak to them is a big part of that process.
Example: Political campaigning is a good example of how important it is to speak well when you want to prove your ability to lead. Many of the current presidential candidates [...]

MICROSOFT OFFICE TUTOR: Add date and time data to your worksheet instantly

Are you one of those people who need to check today’s date constantly? The habit is understandable — you have a lot of information to remember and sometimes you need a little help. Or maybe you know the date and time but get tired of entering it in your spreadsheet manually.
You don’t have to worry [...]

CUSTOMER SERVICE CORNER: Don’t undermine your customers’ privacy efforts

Your customers understand that identity theft can destroy their credit and ruin their reputation, and they’re taking more precautions than ever to prevent that from happening. What does that mean for you?
Unfortunately, the same information that consumers are encouraged to safeguard is the very information you’re requesting. How can you avoid butting heads with customers who [...]