CUSTOMER SERVICE CORNER: Don’t undermine your customers’ privacy efforts
Posted on July 10th, 2009 by Eli Journals
Your customers understand that identity theft can destroy their credit and ruin their reputation, and they’re taking more precautions than ever to prevent that from happening. What does that mean for you?
Unfortunately, the same information that consumers are encouraged to safeguard is the very information you’re requesting. How can you avoid butting heads with customers who [...]
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