CUSTOMER SERVICE CORNER: Go back to basics for sales training
Posted on June 26th, 2009 by Eli Journals
Your sales team can know everything there is to know about your products and services — but that doesn’t mean they’ll convince potential customers to plunk down cash.
That’s where sales training comes in, says personal development consultant Sheila Mulrennan. “Training gives sales people communication, people and professional skills,” she says.
Best: Your well-trained staff will be the [...]
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