Posted on June 29th, 2009 by Eli Journals
Laying out objects on a PowerPoint slide is both an art and a science. You can help the process along by making sure that objects that should line up actually line up. Spacing objects in a pleasing way is also important.
Often you just need to move an object a little bit so that the entire [...]
Filed under: Microsoft Office Tutor | 1 Comment »
Posted on June 26th, 2009 by Eli Journals
Your sales team can know everything there is to know about your products and services — but that doesn’t mean they’ll convince potential customers to plunk down cash.
That’s where sales training comes in, says personal development consultant Sheila Mulrennan. “Training gives sales people communication, people and professional skills,” she says.
Best: Your well-trained staff will be the [...]
Filed under: Customer Service Corner | 2 Comments »
Posted on June 24th, 2009 by Eli Journals
Temporary workers can seem like an easy way to get help in your department, but there can be drawbacks. Read on for the things that you should take into consideration before you call a temporary-employment agency, from Patricia Schaefer:
Training. If the temp is new to your company and the job, you will need to spend [...]
Filed under: Management Minute | No Comments »
Posted on June 22nd, 2009 by Eli Journals
If you need to enter the Zip code 02364 in your Excel spreadsheet, you’ll probably throw your hands up when Excel automatically changes the value to 2364. Your Zip code must have five digits, but by default Excel doesn’t display leading zeros.
Here’s the solution: Create a custom number format with five digits. This custom format [...]
Filed under: Microsoft Office Tutor | No Comments »
Posted on June 19th, 2009 by Eli Journals
No matter how clearly you explain a new procedure, some customers just won’t get it. But don’t be so quick to assume customers are to blame for this confusion. If you are receiving many of these calls, perhaps the problem isn’t with your customers, but with your company’s mailing. And, finding the source of the [...]
Filed under: Customer Service Corner | No Comments »