Your expectations as a manager won’t change just because your employees don’t work in the same building, so you should know how to communicate and manage effectively regardless of location.
Make sure you’re prepared for managing employees you don’t see face-to-face with a little help from Kelly Pate Dwyer’s Ten Tools For Remote Teams.
Instant messenger. It [...]

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PowerPoint users commonly copy objects, so it makes sense that there are many different — and easy — ways to duplicate items. To make an exact copy, most people use [Ctrl]D ([command]D on the Mac). Simply select any text box, effect, or object on a slide and use this shortcut to make a duplicate.
However, there [...]

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When you’re on the phone with customers most of the day, your voice and throat will likely fatigue. Here are some tips to help you keep your voice fresh for each call.
1. Don’t wait for the call to take a sip. While you need to remain hydrated, drinking a sip of water before a call [...]

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There are two ways to deal with problems: solve them as soon as they arise or put measures in place to prevent them before they ever happen. Every manager needs to deal with problems at some point, and there are times when you’ll need to come up with a quick, efficient solution to an issue [...]

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You can save yourself a lot of time by copying an existing Excel worksheet. That way, if you want to create a similar worksheet, you can skip most of the formatting. Here’s a quick method for copying worksheets:

Press and hold down the [Ctrl] key ([option] key on the Mac).
Click and drag the tab of the [...]

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